Refund and Cancellation Policy

OROSK Network Private Limited Refund and Cancellation Policy

Effective Date: Jan 1, 2024

This Refund and Cancellation Policy (“Policy”) outlines the terms under which OROSK Network Private Limited (“OROSK”, “we”, “us”, or “our”) will offer refunds or cancellations for our digital marketing services services (collectively, the “Services”).

1. Cancellation by Client

  • You may cancel your project at any time by notifying OROSK Network Private Limited in writing.
  • If you cancel your project before we begin work, you will receive a full refund.
  • If you cancel your project after work has begun, you will be responsible for the work completed up to the point of cancellation. We will calculate the cost of completed work based on the hourly rate or project milestone outlined in our agreement.

2. Cancellation by OROSK Network Private Limited

  • OROSK Network Private Limited reserves the right to cancel your project at any time for any reason.
  • In the event of cancellation by OROSK Network Private Limited, we will provide you with a pro-rated refund for any unused services.

3. Refund Process

  • If you are eligible for a refund, we will process it within 3-5 business days of receiving your cancellation request.
  • Refunds will be issued to the original payment method used for the purchase.

4. Non-Refundable Services

  • Setup fees and rush fees are non-refundable.
  • Services rendered by third-party vendors on your behalf are non-refundable.

5. Project Revisions

  • We offer a revision window for WordPress website that we developed. This means you can change few things such as minor changes only.
  • Revisions requested after the revision window may be subject to additional fees.

6. Please Note

  • This Policy applies only to Services provided directly by OROSK Network Private Limited. Third-party services and products may have their own refund and cancellation policies.
  • We reserve the right to modify this Policy at any time without prior notice.

7. Contact Us

If you have any questions about this Policy, please contact us at [email protected] or by phone at +917719668289.

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